PRIVACY POLICY

Powermove Digital (“we”, “our”, “us”) is committed to protecting the privacy of personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and applicable international best practices, including ISO/IEC 27001:2022 standards for information security management.

1. Collection of Personal Information

We collect personal information that is necessary for our business functions and activities. The types of personal information we may collect include:

• Full name
• Contact details (email, phone number, address)
• Company name and position
• Technical information (IP address, device details, location)
• Website usage data through cookies and analytics tools

We may also collect information through:

• Our website contact forms
• Email or phone communications
• Client onboarding processes
• Events or networking engagements

2. Purpose of Collection

We collect personal information for the following purposes:

• To provide and manage our services
• To communicate with clients and respond to enquiries
• To improve user experience on our website
• For marketing, with your consent
• To comply with legal and regulatory obligations

3. Use and Disclosure of Personal Information

We do not sell personal information. We may disclose personal information to:

• Third-party service providers (e.g. IT support, CRM, cloud hosting)
• Government or regulatory bodies where required by law
• Contractors or partners working on behalf of Powermove Digital under confidentiality agreements

Disclosures are made only to entities that comply with appropriate confidentiality and data protection standards.

4. Data Security

We are committed to maintaining the security of personal information. We implement technical and organisational measures aligned with ISO/IEC 27001 to ensure confidentiality, integrity, and availability, including:

• Role-based access controls
• Secure transmission protocols (TLS/SSL)
• Regular security audits and risk assessments
• Data retention and disposal policies

5. Access and Correction

You may request access to or correction of the personal information we hold about you by contacting us. We will respond within a reasonable timeframe and take reasonable steps to correct any information found to be inaccurate or outdated.

6. Cookies and Website Analytics

Our website uses cookies and similar technologies for analytics, functionality, and advertising. You can manage your cookie preferences through your browser settings.

We use services such as Google Analytics to collect anonymised website usage statistics to improve our online services.

7. International Data Transfers

If we transfer personal information outside Australia, we take reasonable steps to ensure that the recipient jurisdiction has equivalent privacy protections or that binding agreements are in place to safeguard your data.

8. Retention of Personal Information

We retain personal information only for as long as necessary for the purposes outlined in this policy, or as required by law. After this period, information is securely deleted or anonymised.

9. Complaints and Enquiries

If you have a question, concern, or complaint regarding the handling of your personal information, please contact us:

Privacy Officer
Powermove Digital
Email: hello@powermovedigital.com.au
Phone: 02 9199 2518
Address: 1/507 Kent Street, Sydney NSW 2000

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

10. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. The latest version will always be available on our website.